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iB Underwear

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FAQ

Find answers to common questions.

Orders typically process within 1 business day. You’ll receive a confirmation email with tracking once your order ships.

Yes! We offer free economy shipping on orders over $50 and standard shipping on orders over $150.

We offer 30-day returns. Just email us at info@ibunderwear.com to request a return label.

Machine wash cold and tumble dry low. Avoid bleach or fabric softeners to preserve the fabric and drawstring.

Absolutely! Just mark your order as a gift at checkout and include a personal note if you'd like.